Questions

Frequently asked questions

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Where can I use Safe In Go?

We’re rolling out to a small number of major metro areas first and expanding from there. Create an account to check availability in your city.

How do I get started?

Tap "Get Started" to create an account in the app, then post or search for a ride headed your way.

How is the cost of a ride calculated?

Costs are estimated from distance and current fuel prices, then split evenly between the driver and riders in the trip. You’ll always see the estimate before confirming.

How do you keep riders and drivers safe?

Every account is ID-verified before their first trip, and both riders and drivers rate each other after every ride. Live trip tracking can be shared with a trusted contact.

Is Safe In Go a taxi or ride-hailing service?

No — Safe In Go is a carpooling platform. Drivers are commuters already making a trip who share their spare seats, not professional taxi drivers.

How do I get in touch with the team?

Visit the Contact page for our email address, or log in to the app for in-app support.